FREE EXPRESS SHIPPING FOR ALL ORDERS OVER $200 IN AUSTRALIA

Shipping

Shipping
GM2NY ships within 3 business days of your purchase when regular shipping is selected, unless stated otherwise for pre-orders.

If an item is temporarily out of stock and this has not been noted on the website, we will contact you via email within 2 business days to inform you of the expected delivery date.

Note high sale periods and Christmas/Boxing Day periods may have delays.

All scarves come presented in a beautiful gift box.

Postage costs:
Free express shipping within Australia for orders over $200 AUD.
$15 AUD for express shipping, orders under $200 AUD.

International post
$25 AUD for orders over $200 AUD.
$35 AUD for orders under $200 AUD.
$65 AUD for express shipping, orders over $200 AUD.
$80 AUD for express shipping, orders under $200 AUD.
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Returns
Our products need to be treated with care when worn and cleaned. Due to the delicate nature of the shoes and scarves, GM2NY offer exchanges or refunds only where the item is faulty, and not for change of mind.

If you wish to exchange or refund an item, please contact us at info@gm2ny.com within 7 days of receiving the item. Please include a description and photos of the fault.

If the item is faulty, we will send you information on where to ship it for an exchange/refund. Faulty item should be shipped back within 14 days of receiving it.

Replacement items will be shipped free of charge.

Refunds are provided based on the original method of payment.

For all other non-delicate items, full price items are exchangeable within 14 days of receiving the item. The cost of returning and/or exchanging the item is at the expense of the customer.

All sale/discounted items cannot be exchanged or refunded.